Pundits from around the world foretold the demise of books. There can be no doubt that television, radio, web and all manners of social media have changed the way information is disseminated; however, rather than replace printed matter, these have helped to elevate the process to a whole new level.

In large part because of the permanent nature of printed material, the printed word has become the most credible of all forms of communications.

If our customers are going to be measured by their publications, then we have a powerful duty to make sure that each and every piece of published text is world class.